Terms & Conditions

1. Account Registration

You may hold only one account on our platform. Duplicate accounts are prohibited and will be closed without notice. Balances in duplicate accounts may be forfeited. You must provide accurate personal information at registration. We reserve the right to request identity verification documents at any time. Until verification is complete, withdrawal requests may be held pending review. We check all registrations against the GAMSTOP national self-exclusion register. If you are enrolled in GAMSTOP, you cannot register on our platform.

You are responsible for maintaining the security of your login credentials. Do not share your password with anyone. We recommend enabling two-factor authentication via account settings. Report any suspected unauthorised access to your account immediately via live chat or email support.

2. Bonus Terms & Promotions

All bonuses are subject to specific terms displayed at the time of the offer. The standard welcome bonus (100% up to £200 + 100 free spins) requires a minimum deposit of £20, carries a 30x wagering requirement on the bonus amount, and is valid for 30 days from the date of credit. Free spins expire after 7 days. Winnings from free spins are added to the bonus balance and subject to wagering requirements before withdrawal.

Bonus funds must be wagered before real money is used. The order of wagering is: real money balance first, then bonus balance. One bonus per player at any given time — new bonuses cannot be activated until the current bonus is cleared or cancelled. Paysafecard deposits are not eligible to activate deposit match bonuses. We reserve the right to modify, cancel, or withdraw any promotion at any time. Bonuses cannot be combined unless specifically stated.

3. Deposits & Withdrawals

Minimum deposit is £10. Withdrawal requests require completed KYC verification. We process verified withdrawal requests within 24 hours. E-wallet withdrawals (PayPal, Skrill) are typically processed within 2 hours. Bank transfers take 1-3 business days. There is no maximum withdrawal limit for fully verified accounts. We may request additional documentation for withdrawals above £2,500.

We reserve the right to reverse a withdrawal and return funds to your balance if identity verification has not been completed satisfactorily. All deposits and withdrawals are processed in GBP. Currency conversion fees may apply for non-GBP payment methods. We do not accept deposits made using credit cards for gambling purposes in compliance with UKGC requirements.

4. Responsible Gambling

We are committed to responsible gambling and comply fully with UKGC requirements. We provide deposit limits, session limits, reality checks, cooling-off periods, and self-exclusion tools accessible from your account dashboard. We participate in the GAMSTOP national self-exclusion scheme. If you wish to self-exclude from our platform specifically, this can be done via your account settings or by contacting our support team.

If you are experiencing gambling-related harm, contact BeGambleAware (0808 8020 133), GamCare, or register with GAMSTOP for UK-wide self-exclusion. Gambling should always remain entertainment within your means.

5. General Provisions

These terms are governed by the laws of the United Kingdom. The UKGC has jurisdiction over disputes involving our licensed operation. For complaints, use our in-platform complaints procedure accessible via customer support. Unresolved complaints may be escalated to our Alternative Dispute Resolution (ADR) provider. We reserve the right to update these terms at any time. Continued use of the platform following any update constitutes acceptance of the revised terms. The current version of these terms is always accessible from the footer of every page.